Product Questions

All of our products except for our retractable banners have custom size options.  Select “Custom Size” on the product you are looking for and you will be able to type in your custom size.

For banners, we have three (3) material options available. Our most popular 13 oz vinyl is sturdy and lightweight and works for almost all events. Our 18 oz vinyl is thick and extra tough for heavier duty applications. Our mesh vinyl banner is strong and light with ventilated flexibility. For yard signs, we have two (2) options available, our standard 4Mil and heavy duty 10Mil. We have paper posters which are suited for indoor and vinyl posters which are suited for outdoor application.

All of our material is white, and we can print any color you like for the background. It all depends on the design you choose.

Due to different screens being calibrated differently, the printed product may look different than what was displayed on your screen.

Our ink is UV resistant for up to 3 years.Our vinyl material is outdoor durable for 3-5 years.

Our retractable banners include everything you need to display your banner. Our yard signs have optional H Stakes that you can select while building your product. We do not offer any hardware for our banners, but if you need help sourcing frames let us know and we will try to help.

We will correct any errors we make in print size, product cutting, material damage, print image shift, printing delays and lost or damaged packages. Please notify us within 5 business days of receiving your order.

Design Questions

The size of the font depends on the design choices and size of your product. For example, if your banner is 3 feet tall and the text is about 1/3 of the height you see on your screen, then the text is about 1 foot tall.

The higher resolution, the better! If you aren’t sure between two files, the larger file size is probably the safer choice. We support JPG’s, JPEGs, and PNG’s.

If you have professional vector files these will give you the best image. We support SVG and PDF vector files. If you do not have access to these file types then GIF or PNG will give you the next best quality when provided at final size and at a minimum of 150 DPI.

We recommend checking with your internal graphic design department to check if there is one on file. You can also check outfiverr.com and view a range of graphic designers that can create a logo for you for a reasonable cost. 

Our online designer will tell you! Just upload the image and it will display “High”, “Medium”, or “Low” Quality.

Most online images are low resolution and not suitable for printing. If you are using the Google Search Engine, you can filter to large file sizes by clicking on “Show Options” and selecting large. We do offer a wide variety of imagery in our online designer as well. There are also free stock image sites likeunsplash.com that can be useful.

Placing an Order

Once the order has been submitted you will receive an email confirmation listing your final order details along with a link to your order online.

Be sure to check your junk email folder. You can also double check by logging in online and clicking “My Account” to view your orders.

In order to have the quickest production times possible we move orders forward within 15 minutes of receipt. If you have just placed your order and want to check if changing is possible please call us immediately at 888.758.7260.

Shipment/Delivery

You select the printing time as you build your product! Order must be placed by 10 AM for that day to count as a production day.

Your shipping method selection decides on how soon you receive your order. Ground shipping typically takes between 3-5 business days but we have a guaranteed Next Day Shipping option for faster delivery.

You can check your order status by clicking the link in your confirmation email or logging into your account and viewing your order details.

Billing/Account Information

Visa, MasterCard, American Express, and Discover. We also offer PayPal Checkout.

We offer refunds for returned products that have a manufacturing defect. Please view ourTerms and Conditions.

We offer specials and discounts in our VIP Club and on Social media. Follow us @2DayBanners